Privacy Policy

The processing of your request via our forms (contact), as well as the sending of our newsletters, require the collection and use of personal data about you. Following the entry into force of the General Regulations for the Protection of Data, you will find below details of the treatments performed and the means available to you to exercise your rights.

Purpose of processing your data

Your data is used in the processing of contact forms or newsletter entries.

The information collected is courtesy, surname, first name, email address, information on the journey made.

Using your data

The employees of the provider of the Cityway site, the service provider Kisio of the regional call center Mobigo - in charge of the processing of contact forms - as well as the partners (Mobility Organizing Authorities or their network operator) - carrying out alerts on the disturbances or a newsletter on their network - have access to your information.

The data collected when using the Mobigo Carpool Driver Application are GPS location data collected only during the trip, on the application in the background. Access to the location is triggered at the start of the trip by a manual action of the driver and is automatically deactivated at the end of the trip by an action of it. These data are necessary to update the driver's trip sheet and to calculate his compensation. 

They are not used for anything else.

Do we have the right to use this information?

The fact that you are registering is consent to the use of this information for sending. You can unsubscribe anytime.

Where are your information stored and how long are they kept?

On servers in countries of the European Union and this for a maximum of 36 months. We are committed to implementing the appropriate safeguards. They are then erased. They are not passed on to another organization.

What are your rights ?

You can access information about you or request their deletion.
You also have a right of objection, a right of rectification and a right to limit the use of your data.
To exercise these rights or for any question about the processing of your information in this device, you can contact us by e-mail rgpd@cityway.fr, via the contact form of this site or by mail Cityway SA • 85 rue Pierre Duhem • CS 30557 13,594 • AIX EN PROVENCE • Cedex 3 • France. Thank you for attaching a copy of a piece of identification when you apply.
If you feel, after contacting us, that your computer and freedom rights are not respected or that the device does not comply with data protection rules, you can submit a complaint to the CNIL.